Hi again, this is Nakajima, LINE’s Developer Advocate.
Be smart in using web with chatbots
I am sure you’ve had at least one or more encounters with the following and ended up with frustration:
- Entering something in on mobile-unfriendly websites
- Having to sign in every time you access a webpage
- Entering something in on smartphones itself
LINE the app is mostly used on smartphone, and this is why we value and put much effort into UX. Having been frustrated myself, I wondered how LINE could ease up the use case I’ve mentioned earlier and tried out something that has never been done before. Which I’d like to share with you in this post.