LINE Engineering

Total 2 Tagged in ’#chatbot’
  • LINE's Experiences with Chatbots in Asia
    Mark Serrano 2017.10.31

    I'm Mark Serrano, a technical consultant for the LINE Platform.

    Hi, I'm Mark Serrano, a technical consultant for the LINE Platform. On October 10th, I attended the Business of Bots conference in San Francisco as an invited speaker and panelist. In this blog, I would like to talk about my experience at the conference and also share what I talked about in my session.

    The conference

    The conference was held at South San Francisco Conference Center in South San Francisco, California. The attendees were from companies in many different industries from hotels, to car companies, and even sports teams. All of them came eager to learn more about chatbots and how to use them to add value to their businesses. Sessions covered an array of topics from best practices for making bots to in-depth case studies of companies that used bots to improve their businesses.

    My session

    In my session, I talked about some major business use cases for chatbots in LINE's major markets of Japan, Taiwan, Thailand, and Indonesia. I also outlined what I think the future looks like for chatbots in LINE's major markets.

    LINE Platform LINE Chatbot chatbot

    Read More

  • Why You Should Be Building Bots for SNS Services
    JoseLuis Takahashi 2017.07.07

    JoseLuis works as a consultant and product manager for LINE Platform products. His goal is to provide new features and innovation to LINE Platform with latest technologies.

    Hi, I'm Jose Luis from LINE Development Center 1, a lead technical consultant and a product manager at LINE.

    On May 18th, I participated in one of the Engage sessions at The Next Web conference in Amsterdam as an invited speaker. I'd like to share about the Engage session and briefly cover the event itself, but first, I would like to express my gratitude to The Next Web for the invitation.


    The opening event was fantastic. It was filled with music and visual effects, which most IT events do not have much acquaintance with. Can you feel the excitement from the pictures?


    The exhibition was mostly filled with startups with great ideas. Sponsoring companies were looking for investment opportunities. It was great to see such venue set up to help startups. I personally hope to see LINE get more involved in helping out startup companies in near future.

    chatbot 登壇レポート

    Read More